Enterprise 2.0 News


The new feature - Spaces - in Evernote Business helps teams more effectively turn their ideas into action and move projects forward. Spaces allows each team member to see the bigger picture by using the “What’s new” and “Pinned notes” tiles to help them stay on top of changes happening in a space and highlight what’s important in the activity. Teams can tap into business knowledge by making their spaces discoverable, as well as discover new ones in the Space Directory. Spaces is currently only available in Evernote Business plan that costs $14.99 / User / Month.

Salesforce will buy MuleSoft in a deal valued at a whopping $6.5 billion. The CRM giant was interested in MuleSoft for a long time. With 1,200 customers, it gives Salesforce a mature company to add to its arsenal. It also gives them an API integration engine that should help the company access data across organizations, regardless of where it lives. This is particularly important for Salesforce, which tends to come in and work with a company across enterprise systems. As it builds out its artificial intelligence and machine learning layer, which it has branded as Einstein, it needs access to data across the company. A company like MuleSoft gives them that. But of course Salesforce gets more than tech with this purchase, which it can integrate into its growing family of products. It also gets major customers like Coca-Cola, VMware, GE, Accenture, Airbus, AT&T and Cisco.

In "The Hitchhiker's Guide to the Galaxy" people always asked super-intelligent robot Marvin to fulfill only simplest tasks, that's why he was always depressed. The same thing can happen with IBM's AI Watson. The company will make him working as a voice assistant and answer simplest questions about weather, traffic and schedule. Even worse, people won't know that they are talking to Watson, because it is white labeled service. Any company can now create own voice assistant on Watson Assistant platform and call it Ivie for example. In fact,  Watson Assistant already works in a bunch of spots, including the Munich Airport and the Royal Bank of Scotland.

DocuSign, which pioneered the e-signature, is gearing up to go public in the next six months, sources tell TechCrunch. Utilizing a commonly used provision of the JOBS Act, DocuSign submitted its IPO filing behind closed doors and will reveal it weeks before its public debut. Like Dropbox, which is finally going public this week, San Francisco-based DocuSign has been an anticipated IPO for several years now. It’s raised over $500 million since it was founded in 2003 and has been valued at $3 billion. Kleiner Perkins, Bain Capital, Intel Capital, GV (Google Ventures) and Dell are amongst the many well-known names which have invested in DocuSign.

Salesforce hasn’t had much of a presence in the very small business market to date. Neither has many of its CRM competitors. This is a market where many companies use Microsoft products—Outlook and Excel—rather than a purpose-built CRM offering. Cost has been an important consideration for this. So, however, has been familiarity and ease of use. Priced at $25 per user, per month, the new product Salesforce Essentials contains core CRM components like Einstein Artificial AI to help customers work smarter, and includes the Salesforce Trailhead online learning environment to make their experience easier. Essentials customers also qualify for the promotion announced Monday stemming from Salesforce’s new relationship with Google. This would give them three months of G Suite by Google Cloud at no cost.

Pinterest is expanding Shopping Ads to hundreds of additional advertisers after launching a pilot program last year as it looks to continue to ramp up that tool. Pinterest has to be able to convince marketers that it should be a mainstay advertising purchase alongside Facebook and Google, which are able to routinely show returns in value for their advertising spend. Shopping ads automatically create promoted pins from an existing product feed for a retailer. That means it’s basically one less thing for retailers to worry about as they add more and more content to the service. Most of Pinterest’s content online is business content as users share products they might be interested in one day buying or already own. As Pinterest gets more and more data on this, they’ll have a better handle on what ads work best, and hope that businesses will hand off the process in full to something more automated.

Google Assistant has launched on iPad to allow customers to control their smart home, make calls, send texts, set reminders and more, from their Apple tablet. It’s offered on iOS in English, French, German, Italian, Japanese, Portuguese (Brazil) and Spanish, Google notes. The arrival on iPad offers a similar experience as on iPhone, the only real difference being the larger screen and support for iPad-only features, like multitasking with a split screen. While there’s a lot of talk of the growing traction of smart speakers, like Amazon Echo, Google Home and Apple’s HomePod, voice assistants have the potential for even broader reach by way of mobile devices. Of course, neither the Alexa app nor Google Assistant are as accessible on iOS devices like iPad, compared with Siri, which can be activated with a press of a button or the voice command, “Hey Siri.”

is set to buy CloudCraze, an enterprise e-commerce solution built on its cloud-based customer relationship management platform. With the addition of CloudCraze to the Salesforce Commerce Cloud, Salesforce and its customers can now take advantage of this shift to digital commerce, enabling business buyers to browse and purchase online as easily as consumers shop today. CloudCraze is the second Salesforce acquisition to be announced so far this year (following Attic Labs in January).

Microsoft Teams, the company’s team collaboration software and challenger to Slack, announced a suite of new features that will roll out to the software throughout 2018. This includes features that will allow users to record, transcribe and save meetings to the cloud, integrations with voice assistant Cortana, inline message translation and several others. The added integration with Cortana’s voice assistance could give Microsoft an edge in its battle with Slack, given the increasing importance of voice-based computing in the workplace and within business productivity applications.

Two weeks ago Dropbox announced its IPO, then it announced a big partnership with Google and now it is integrating more deeply with Salesforce. It involves having Dropbox folders embedded in Salesforce Commerce Cloud and Marketing Cloud giving them a kind of light-weight digital asset management solution. For example, a company’s creative agency could create photos and other assets for a marketing campaign and store them in Salesforce’s marketing cloud. The folder is fully integrated so that if the agency changes one of the assets, which isn’t unusual, and updates their Dropbox folder, the integrated folder in Salesforce updates automatically.

Google’s messaging app Duo now allows to leave voice and video messages when nobody picks up your call (or politely declines to talk to you). Duo users can leave up to 30-second messages and your contact will see them in the Duo app. After watching the video or listening to the message, your contact can call you right back, at which point you can decide if you want to pick up the call or just let it go to videomail, too. Google notes that all messages are end-to-end encrypted and that the update will start rolling out to Android and iOS users today, and that all users worldwide should see it within the next few days.

BigCommerce, the leading ecommerce platform, is now offering merchants access to a new Google Shopping integration. Through the integration, BigCommerce merchants will have the ability to easily configure and generate product data feeds for Google Shopping as well as automatically optimize Google Adwords campaigns directly within the BigCommerce control panel, saving merchants time, optimizing ad spend and improving sales and conversion rates. By seamlessly connecting high-intent shoppers with the products they want to purchase at the exact moment of desire, Google Shopping provides ecommerce merchants a cost-effective solution for driving relevant store traffic.

Salesforce introduced a new feature to Einstein Analytics Conversational Queries. It recognize the most common phrasing as you’re typing, providing an automated way to build queries and access data. With Conversational Queries, users can type phrases related to their data — such as “show me top accounts by annual revenue” or “rank accounts decreasing by annual revenue and billing country” — and instantly view answers in automatically configured dynamic charts. By putting the queries into plain language, helping you build the query automatically, then building the charts based on the automated phrasing, it puts the ability to access analytics into more hands.

Google Search is now available within iMessage. In an effort to more deeply integrate Google’s search engine on iOS devices, the company announced today that its Search app for iOS has added an iMessage extension, allowing iPhone and iPad users to search the web, then quickly add those search results to their iMessage conversations. With Google’s iMessage extension, users can type a query in the search box, or tap a button below for a specific type of search – like Weather, Food, Nearby (venues/businesses), Trending (news), or Videos. Each search result includes a “Share” button that, when tapped, adds the item directly into an iMessage conversation as card. When the recipient taps on the card, they’ll go to the Google search result.

Facebook is rolling out job posts (that were rolled out in the U.S. and Canada last year) to 40 more countries. Businesses will be able to post job openings to a Jobs tab on their Page, Jobs dashboard, Facebook Marketplace, and the News Feed that they can promote with ads. Meanwhile, job seekers can discover openings, auto-fill applications with their Facebook profile information, edit and submit their application, and communicate via Messenger to schedule interviews. Unlike LinkedIn, Facebook is focused basically on low-skilled job seekers. The update also brings more sections to discover jobs using filters like proximity, industry, and whether they want a full-time or part-time gig.

Dropbox announced plans to partner with Google and to bring native G Suite integration to Dropbox storage. The fact is that more than 50 percent of Dropbox users have a G Suite account — which includes GMail along with Google Drive, Docs, Sheets and Slides. To this point, there hasn’t been a way to store these files in Dropbox. That has required a Google Drive account, but customer requirements can sometimes make for strange bedfellows and Dropbox and Google have been working together to bring this integration to fruition because it’s something both companies’ customers have been asking for. The integration will be completed by the end of the year. When it’s done users should be able store, open and start G Suite documents in Dropbox.

Google announced Google Domains one-click integration with G Suite, allowing businesses to quickly create professional branded email addresses and simultaneously access G Suite’s range of intelligent productivity tools like Docs, Calendar, Google Drive and Hangouts Meet. Benefits also include 30 GB of file storage, and 24/7 customer support. Google also introduced simpler domain management settings, allowing for access to be shared among multiple authorized users. Google Domains is available in 14 countries in addition to the U.S. including: Australia, Brazil, Canada, France, India, Indonesia, Italy, Japan, Mexico, Netherlands, Spain, Thailand, United Kingdom and Vietnam.

After months of testing, Google is opening its business messaging platform, Hangouts Chat, to everyone. The Slack-like service for team communication is now open to all of the company's business customers who use its G Suite services. Google is a relatively late entrant to the business-messaging software game. At this point, Slack and Microsoft, with its Teams app, both have significant head-starts. But there are a few areas where Google is hoping to differentiate itself from the competition. By being directly integrated into all the Google services businesses are already using, like Drive and and Google Calendar, Hangouts Chat can streamline tasks like file sharing and scheduling meetings. For example, Google's meeting-scheduling bot will be able to automatically schedule team meetings based on each person's calendar.

Password management service 1Password adds a neat new feature that lets users check whether a password they’re thinking of using has already been breached. At which point it will suggest they pick another. This is in addition to the more usual password strength indicator bar that tries to encourage web users to improve their security practices. The pwnage check builds on that by further reducing the risk of password reuse because it’s verifying if the specific password has appeared in a number of known data breaches.

Google Assistant is getting two new features: Routines and location-based reminders. With Routines, you can create personalized commands and responses – for example, saying “OK Google, I’m home,” could turn on the lights, adjust the thermostat, and play some music. It’s a feature that rival Alexa announced in September 2017. Location-based reminders is another new feature set to roll out in the near future. This option is already available in Google Assistant on smartphones, but it will now be integrated into Google Home devices, as well. Besides Google announced forthcoming Google Assistant’s multilingual support and the addition of more languages this year, Google also announced this morning its smart assistant