G Suite vs Zoho
Last updated: July 09, 2017
Get business email, video conferencing, and cloud storage from Google. All you need to do your best work, together in one package that works seamlessly from your computer, phone or tablet.
The Zoho Office Suite is a Web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, customer relationship management (CRM), project management, invoicing and other applications. Zoho helps you get more sales, get paid, support your customers and make your business more productive.
Latest news about G Suite and Zoho:
09.07.17. G Suite now allows to manage access to third-party apps. G Suite is adding a new security feature that improves data access control and enhances phishing prevention - OAuth apps whitelisting, giving your organization added visibility and control into how third-party applications are using your data. It helps keep your data safe by letting admins specifically select which third-party apps are allowed to access users’ G Suite data. Once an app is part of a whitelist, users can choose to grant authorized access to their G Suite apps data. This prevents malicious apps from tricking users into accidentally granting access to their corporate data.
22.02.17. Zoho offers free online office for 25 users. Zoho is the world champion in making SaaS services for small business. They created so many services that you can easily loose your mind looking through the list. To make it more simple and attractive, Zoho now offers a bundle of 9 most popular services under the title Zoho Workplace. It includes email Zoho Mail, text editor Zoho Writer, spreadsheets Zoho Sheet, presentations Zoho Show (with audience engagement tool Zoho Showtime), cloud storage Zoho Docs, intranet messenger Zoho Chat, site builder Zoho Sites, internal social network Zoho Connect. And the most exciting is that all this if free for 25 users. Moreover, if you invite other companies to the service you can get 25 more free users. It's a great offer while the competitors (Office 365 and G Suite) don't provide free version at all.
09.02.17. G Suite gets smart cloud search. Google launched for its business customers a new tool called Google Cloud Search, which will allow users to search across G Suite products, including Drive, Gmail, Sites, Calendar, Docs, Contacts and more. It's designed for use in larger companies where different groups and individuals have access to different files. The search service respects file-sharing permissions, so users can only access what’s available to them, whether that’s company-wide resources like a policy manual, team projects or documents only they can see. In addition to surfacing work documents, Cloud Search works as a directory service, allowing users to seek out colleagues’ contact information, while also viewing the events and files they have in common. When viewing a contact’s info in the search results, users are able to click to start an email, phone call or a Hangout.
31.01.17. G Suite adds more security tools for admins. Google’s G Suite is launching a number of new security features that aim to keep these businesses’ data safe on its platform. Admins can now, for example, force their users to use physical security keys from companies like Yubico to access their data. They will also be able to manage the deployment of these keys and get usage reports. Google notes that one of the companies that are already using this feature is online payments service Stripe, which uses Security Key as an additional layer to protect its employees from phishing attempts. For improved email security, G Suite now also allows enterprises to bring their own certificates for S/MIMI encryption, and the company is also making it easier to search Gmail logs with BigQuery. In addition, Enterprises that want to archive their emails outside of Gmail and Google Vault can now more easily integrate third-party services like HP Autonomy and Veritas.
21.12.16. Kanbanchi - missing project management tool for G Suite. Google's G Suite still doesn't have its own project management app. And the recent partnership with Slack means that it won't appear in the near future. But Slack doesn't fit all companies, some of them prefer kanban-style project management, for example. For these teams there is a new option - Kanbanchi. This service integrates into your G Suite dashboard, plays well with Drive and Calendar and allows to create multiple kanban-boards. Kanban-board organizes your tasks into columns according to their status, i.e. "ideas", "to-do", "in work", "done", etc. Thus the whole project is visualized on single screen and you can evaluate it at a glance. The app is free for use, but it provides also paid version ($20/month/user) with some additional features like Gantt Chart, Time tracker, your company style.
24.10.16. G Suite adds Slack integration. Google has added Slack integration for Google Docs and Drive in G Suite. It allows users to bring files from Drive directly into a Slack conversation. They can also create new Docs, Sheets and Slides files right from Slack. Every Google Drive file you share in Slack is automatically indexed and searchable, so you can tap into your team’s collective knowledge and quickly find past conversations and files.
20.10.16. G Suite adds some intelligence to Docs. G Suite (former Google Apps for Work) is getting a couple of new smart features. The most interesting of them is automatic action suggestion is Docs. When you type something like “Mathew to create a document with all the upcoming earnings,” Docs will now automatically suggest that you create an action item and assign this to (hopefully) the right person. Google now also makes it easier for you to see which action items have been assigned to you and which documents may need your attention. All the G Suite apps will now show a badge on files that have action items attached to them and when there are unresolved suggestions that others may have made to your files.
30.09.16. Google Apps rebranded as G Suite. Google rebranded its online office suite Google Apps for Work as G Suite. Google says the new name better reflects the mission of helping people everywhere work and innovate together, Blah Blah Blah... So at first sight it seams that Google marketers have nothing to do except changing titles. But from the other side, this move shows that Google is again interested in Enterprise collaboration market, and may be soon we'll see the real innovations in its office suite. In particular Google promises more machine intelligence features, for example the ability to interact with Drive, Docs and Spreadsheets with natural language commands and queries. The pricing of G Suite remains the same - $5/month per user.
2013. How Zoho was "helping" Salesforce users. Last week the biggest IT conference Dreamforce took place and as usual for these big vendor events, it didn't escape some funny marketing tricks. Competitors are always trying to drive customers from a company that owns a conference (in this case, Salesforce) and invent original ideas. For example, that's how Microsoft tried to spoil Salesforce conference and Salesforce picketed Oracle conference. At this time, was Zoho's turn. Though Zoho's CEO, Sridhar Vhembe, has the personal offense with Marc Benioff, he didn't try to troll Salesforce at its event. Instead, he ordered to help Salesforce users. After all, they have to pay big money monthly for CRM-system and even a ticket to the conference costs $1,000 . So Zoho gave Salesforce customers free pedicab rides to whatever their destination was – their next session, party or their hotel. It was something like free Zoho CRM test drive.
2013. Salesforce and Zoho launch support chat apps. Yesterday Salesforce said: "Customers want to get support via their phones." Stop! This is how it was before. If something happened, you took your phone and called support. And then Salesforce said that people don't want to call, but want to get support online - on the provider site or in social networks. And now, we should call again? No. Salesforce means that now people want to get convenient online support, not only via computer, but also via their small phones. That is why yesterday Salesforce launched the new mobile app Service Cloud Mobile, which includes mobile chat, mobile knowledge base interface, and even mobile browsing (co-browsing). And all these features can be embedded directly into your mobile app, providing maximum convenience for customers. The chat service costs $50/month for 1 operator.
2012. Zoho will work on top of the Google Drive. Looks like guys from Zoho are not going to create their own file storage and syncing service. Instead, they will use the product of their "friends" from Google - Google Drive. Yesterday, Zoho has launched the integration of its office suite (Writer, Sheet and Show) with Google Drive, which lets you open documents stored on Google Drive in these online Zoho apps. You just need to install Zoho editors from the Chrome Web Store, and then the integration will be enabled not only in Chrome, but in all other browsers. This integration demonstrates the potential of Google Drive as a cloud storage for third-party apps. Various project management systems, CRM, intranet solutions can use Google Drive as an external storage, which also enables file access on any mobile platform. And the third-party developers can be assured in Google's decency, because even competing Zoho apps passed the moderation.
2012. Zoho to close a number of services. Unbelievable: SaaS-provider Zoho, that has always wanted to get into the Guinness Book of Records by the number of created services, is now pruning its garden. In the end of the year 6 Zoho products will be closed: 1. Zoho Challenge - tool for testing job candidates. 2. Zoho CommentBox - social customer support app (our review). Apparently, the company has finally noticed that they have another similar service. 3. Zoho Planner - Online organizer. Probably, Zoho Planner wants to entice users to pay for Zoho Projects. 4. Zoho Plugin for Office - add-on that allows to co-edit Word, Excel and Powerpoint documents. 5. Zoho Share - document publishing service (ala SlideShare). 6. Zoho Viewer - online file viewer. The official reason of the closure - the desire to focus on the more successful services. And it sounds very reasonable, because even Google can't support such a large number of services.
2011. Zoho Mail takes on GMail. As known, Zoho uses to make friends with Google. Despite the fact that both companies are developing online offices for SMB, Zoho always combines its applications with Google Apps, rather than compete with them. Zoho is the champion by the number of applications in the Google Apps Marketplace (i.e. integrated into Google Apps). And maybe that's why Zoho for a long time didn't touch the holy grail of Google Apps - email app GMail. In fact Zoho launched it's email service (Zoho Mail) almost two years ago, but it was just a personal email service. It was as functional as GMail and even allowed to use your own domain, but it had no administrative panel that allows to create accounts and manage security policies. So it couldn't be used as a corporate mail server. Now it can.
2011. Zoho launched online accounting service Zoho Books. Zoho has finally filled the most evident gap in its package of online applications for small business - released the online accounting service Zoho Books. Now we can state with full responsibility that Zoho provides the complete set of tools for small business. Zoho Books allows to control financial flows, bank accounts, create and send invoices, receive payments via PayPal or credit cards, plan revenues and expenses. It's integrated with Zoho CRM, Email, and spreadsheets, making it more suitable for accountants and other staff. Zoho Invoice users will be given a simple way to upgrade to Zoho Books. Zoho Books - is the first Zoho product that has no free version. Only the 30-day trial. This is not surprising, since in most small companies there is only one accountant and providing a free single-user version would be nonsense. So the service costs - $ 24/mes for single account. For each additional user you will have to pay extra $ 5 per month.
2010. Google offers to login via SMS, Zoho - via OneLogin, Apple - via facial recognition. Today, Google has significantly improved Google Apps security by implementing two-factor authentication. If an account administrator activates this feature, users after entering Google Apps login / password will need to enter a secret code that will be sent to them via SMS, or generated by mobile application or dictated via phone call. Thus, even if somebody steals your Google login and password - he won't be able to use them without your phone. Such security scheme is used in many online banking and online payment systems. At the moment the new feature is available in Google Apps Premiere Edition. Soon it will appear in free Google Apps accounts, as well as in personal GMail-accounts.
2010. Online Office Search: Google vs Zoho. At last Google (aka Search giant) has decided to make the search in Google Apps more convenient. We can't say that until now it was bad, but if you wanted to find an email - you had to open GMail, if you wanted to find a document - you opened Google Docs, etc. Thus, to get a full view about any client or task you had to collect data from various sources. Now GMail has added a new feature called Google Apps Search that allows to the search for documents from Google Docs and pages from Google Sites right inside your inbox (you can activate this feature in the GMail Labs). Unfortunately, this search does not include results from Google Calendar and Google Notebook. Unlike Google, Zoho was more fundamental in online office search. Early this summer it released Zoho Search, which is a separate service (like google.com) that can search in all major Zoho apps. As you can see, Zoho prefers to create new services, and Google is positioning GMail, as the primary user interface for all Google Apps applications.
2010. Social Layer in Zoho? Facebook.. Perhaps the main purpose of all enterprise social tools that are now widely deployed in business applications, is to create a Team environment at work. When employees know more about each other, they are more interested in working together and achieving common goals. And where can you find out more about a person? Most likely, in the external social network (like Facebook), he (or she) would express himself better than in the intranet profile. So, why not use Facebook as an internal social network? Today it has become especially easy for Zoho users. Zoho has added support for Facebook Connect and enabled logging in their applications using Facebook account.
2010. Zoho goes SMB 2.0. Zoho's Chief Evangelist, Raju Vegesna, in a brief interview to CloudAve shared his vision of Zoho strategy and the nearest plans of this SaaS provider. Of course, the most interesting is how Raju sees Zoho in future on the market where it competes with Google, Microsoft and Salesforce. In his opinion, Zoho will remain an independent company and will become the leading provider for small business. He even suggeted the term SMB 2.0 (opposed to Enterprise 2.0). The clear positioning Zoho on small business will enable them to compete with IT giants, that are primarily targeting large clients. After all, affordable price, suitable functionality and positive feedback from other users matter more for small business than the big vendor name. That's why Zoho, instead of spending millions on advertising, sales army and partner network, invests all the resources to the software development.
2009. Zoho integrates Google Docs into CRM, Projects and Email. Still, Google should think about buying Zoho. And not in order to get rid of the competitor or to utilize Zoho services, but to attract this Indian developers team that can create 10 updates, while Google's team is working on one. For example, today in Zoho integrated Google Docs into its online services. No you can upload documents from Google Docs to Zoho Docs, attach documents from Google Docs to the records in Zoho CRM and Zoho Projects, view them in the Zoho editors and send Google documents in Zoho Mail emails. Why Google has not still implemented the ability to attach their documents to emails in GMail, and pages in Google Sites - it's not clear. Why Zoho integrates Zoho Docs, though its own document editors are even better - it's quite reasonable.