Jira vs Zoho Projects

August 10, 2023 | Author: Adam Levine
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Jira
JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean, fast interface for capturing and organising issues with customisable workflows, OpenSocial dashboards and a pluggable integration framework, JIRA is the perfect fit at the centre of your development team.
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Zoho Projects
Zoho Projects is an online project management software with collaboration and bug tracking that allows project teams to collaborate and get work done faster. Planning and Tracking helps you keep your project on schedule. Collaboration helps improve the communication within the team. And the Bug Tracking module allows you to track the bugs that software projects are bound to generate and fix all bugs in time.
JIRA and Zoho Projects are both popular project management tools, but they have different approaches and feature sets. JIRA, developed by Atlassian, is primarily known as an issue tracking and project management tool for software development teams. It offers advanced features such as agile boards, scrum and kanban workflows, customizable issue types, and robust integration capabilities with development tools like Bitbucket and Confluence. JIRA is highly customizable and suitable for agile development methodologies. On the other hand, Zoho Projects provides comprehensive project management functionalities for a variety of industries and project types. It offers features like task management, Gantt charts, time tracking, document collaboration, and resource allocation. Zoho Projects emphasizes its user-friendly interface and integration with other Zoho productivity tools, providing a unified project management experience.

See also: Top 10 Project Management software
Jira vs Zoho Projects in our news:

2023. Atlassian brings an AI assistant to Jira and Confluence



Atlassian has introduced Atlassian Intelligence, an AI-powered 'virtual teammate' that utilizes the company's proprietary models and OpenAI's large language models to create customized teamwork graphs. This technology enables various functionalities, such as AI-generated summaries in Confluence and test plans in Jira Software, as well as the rewriting of responses to customers in Jira Service Management. Atlassian Intelligence provides users with a chatbox similar to Chat-GPT, which is deeply integrated into different products and allows for the referencing of specific documents. For instance, to generate a summary of action items from a recent meeting, users can link the document with the transcript and request the summary inside Confluence. The tool then generates a list of decisions and action items from the meeting.


2022. Atlassian acquires Percept.AI



Atlassian has recently completed the acquisition of Percept.AI, an artificial intelligence (AI) company known for its automated virtual agent support solution—a chatbot that utilizes a proprietary AI engine for natural language understanding. The intention behind this acquisition is to integrate the advanced virtual agent technology into Jira Service Management, Atlassian's IT service management tool aimed at improving service delivery for both employees and customers. Percept.AI's platform, driven by data-driven proprietary technology, possesses the remarkable capability to continuously learn from customer interactions, while ensuring that every member of your team maintains full control over the AI agent's behavior and voice. This strategic move by Atlassian aims to enhance their service management offerings by leveraging AI-powered virtual agent capabilities.


2021. Atlassian launches Jira Work Management for every team



Atlassian has made an announcement regarding the introduction of a new edition of its project management tool, Jira, called Jira Work Management. The company has been actively expanding Jira's reach beyond its origins in software development teams. While Jira Service Management has successfully catered to IT teams, Jira Core has also made progress in this direction. However, Jira Work Management takes this a step further and is positioned to replace Jira Core. The objective behind Jira Work Management is to provide a version of Jira that empowers teams in various domains such as marketing, HR, finance, design, and more to efficiently manage their work. Moreover, if required, these teams can seamlessly connect their work with that of a company's development teams.


2020. Atlassian acquires asset management company Mindville



Atlassian has made an announcement regarding its recent acquisition of Mindville, an enterprise asset management provider focused on Jira. This acquisition marks Atlassian's entry into a new market segment, as it adds asset management tools to its existing suite of services. Mindville Insights, the flagship product of Mindville, enables tracking of assets across various departments such as IT, HR, sales, legal, and facilities within a company. While the platform is asset-agnostic, it is expected that many companies within Atlassian's user base will utilize it primarily for tracking IT assets such as servers and laptops. In addition to physical assets, the service also supports automatic importing of cloud-based servers from providers like AWS, Azure, and GCP. The Mindville team has developed connectors to integrate with popular services like ServiceNow and Snow Software. Notable customers of Mindville include NASA, Spotify, and Samsung, among others.


2020. Zoho Projects gets improved Gantt chart



Zoho has enhanced and revamped the Gantt chart feature within Zoho Projects to offer enhanced capabilities, streamlining the workflow process. Notably, in the updated user interface, unscheduled tasks are conveniently organized under the "unscheduled" tag, preceding the actual timeline. By simply dragging and dropping an unscheduled task onto the timeline, it will be automatically scheduled. Additionally, the new "Full Screen" view enables users to concentrate on crucial yet seemingly minor details by maximizing the utilization of screen space. Moreover, it is now possible to customize the displayed data within the Gantt chart's taskbars, including information such as start/end dates, task owners, overdue status, and task names.


2019. Zoho brings Zia AI assistant to its project management app



Zoho's AI-based chatbot, Zia, has now been integrated into Zoho Projects, enabling streamlined activities within the platform. With its conversational interface, Zia provides immediate responses to inquiries regarding tasks, issues, and events modules in Zoho Projects. Additionally, Zia can offer suggestions and recommendations based on your project-related activities. For instance, if you're pressed for time and need to quickly access your upcoming events, you can simply chat with Zia and request, "Zia, list my upcoming events." In response, Zia will promptly provide a list of all your upcoming events. Furthermore, you can ask Zia for task and issue details, such as information on active tasks, task status, task due dates, unassigned tasks, overdue tasks, user details, tasks within a task list, and similar issue-related information. Zia aims to enhance user productivity and efficiency within Zoho Projects by delivering instant and relevant assistance.


2018. Jira Cloud gets Trello-inspired redesign


Earlier this year, Atlassian introduced the latest iteration of its hosted project tracking tool, Jira Software. This release signifies a significant division between the hosted version of Jira, hosted on AWS, and the self-hosted server version, with Atlassian now focusing on distinct features for each. The new version of Jira boasts a fresh, Trello-inspired interface and introduces enhanced functionality that empowers teams with a more flexible workflow, reducing reliance on administrators and granting greater autonomy. One notable feature that Atlassian takes pride in is roadmaps, which enables teams to gain a comprehensive view of their projects. Similar to boards, modifying the roadmap is effortless as it simply involves dragging and reassigning larger work segments, referred to as "epics" in Agile terminology, to different dates.


2018. Atlassian launches Jira Ops for managing incidents



Atlassian has introduced a new edition of its flagship product, Jira, designed to enhance the efficiency and speed at which operations teams handle incidents. Jira Ops seamlessly integrates with various tools including OpsGenie, PagerDuty, xMatters, Statuspage, Slack, and others. While many teams already utilize these tools during service disruptions, Atlassian highlights the prevalent ad hoc approach employed by most companies in managing incidents. Jira Ops aims to serve as the cohesive element that ensures alignment and offers comprehensive visibility into ongoing incidents. With Jira Ops, when an incident occurs, users have a centralized location where they can access all relevant information. This includes details on who has been notified and alerted, the ability to notify additional individuals directly from the platform, and knowledge of the Slack channel dedicated to discussing the incident. Additionally, Atlassian has acquired OpsGenie for $295 million, further strengthening its incident management capabilities.


2018. Zoho Projects gets enhanced Gantt chart


Zoho has introduced several enhancements to its project management application, Zoho Projects. These upgrades include an advanced Gantt chart that supports all four types of task dependencies, the ability to create custom views for tasks, and much more. The integration with Zoho People allows for the seamless incorporation of vacation or time-off details of team members into Projects, ensuring that tasks or bugs are not delayed when they are unavailable. Additionally, task and bug timers can now be paused and resumed, eliminating the need to restart from the beginning. The integration with Zoho Meeting enables users to conveniently initiate online team meetings by simply clicking "Meet Now" on the Task Details page, facilitating effective communication for clarification, problem-solving, or decision-making. It's worth noting that Zoho had previously launched another project management tool, Zoho Sprints, in October of the previous year.


2017. Zoho Projects 6 brings new customization opportinities


Zoho has introduced an updated version of its project management tool, Zoho Projects 6, designed to provide greater flexibility in meeting various project needs. This release incorporates several new features, including the ability to create custom fields and custom statuses for tasks, the availability of layouts as project templates, options to set custom logos and domain names, advanced task reporting capabilities, a revamped task details page, a consistent design across all modules, an improved and searchable setup page, reports based on custom fields, a Kanban view organized by task status, and enhanced task filtering functionality. These updates enable users to tailor Zoho Projects 6 to their specific project requirements while improving the overall project management experience.

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com