Microsoft Exchange vs Zoho Mail

September 16, 2023 | Author: Adam Levine
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Microsoft Exchange
Microsoft Exchange Server is the server side of a client–server, collaborative application product developed by Microsoft. Exchange's major features consist of electronic mail, calendaring, contacts and tasks; support for mobile and web-based access to information; and support for data storage.
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Zoho Mail
Zoho Mail is an email hosting service built with the needs of a modern business in mind. It provides best-in-class features exceeding even those of desktop emailing software for business users to communicate effectively while catering to the fine-grained customization and mailbox management needs of IT administrators. Additionally the seamless contextual integration with 20+ other Zoho applications provides higher productivity & collaboration.

Microsoft Exchange and Zoho Mail are both popular email solutions, but they have distinct differences in their features and target audiences. Microsoft Exchange is a robust email platform designed for enterprise-level organizations. It offers features such as email, calendar, contacts, tasks, and collaboration tools. Exchange provides advanced security, integration with other Microsoft Office tools, and extensive customization options. It is known for its scalability, high availability, and integration with on-premises infrastructure. On the other hand, Zoho Mail is part of the Zoho suite of business applications, providing a secure and feature-rich email solution for small to medium-sized businesses. Zoho Mail offers custom domain email hosting, advanced collaboration features, and integration with other Zoho apps. It focuses on ease of use, affordability, and seamless integration within the Zoho ecosystem.

See also: Top 10 Email services
Microsoft Exchange vs Zoho Mail in our news:

2020. Zoho Mail integrates with Todoist, Wrike, Monday.com, and Insightly CRM



Zoho Mail has introduced new features that streamline communication with colleagues and customers directly from your inbox. The platform now offers support for Wrike, Todoist, and monday.com app extensions, enabling convenient access to tasks and projects within your mailbox. These extensions can be set up directly from Zoho Mail or can be found on the Zoho Marketplace. With Zoho Mail's extension widget (eWidget), you can now access over 25 applications directly from your Zoho Mail account. Additionally, Zoho Mail integrates with various iPaaS platforms such as Zoho Flow, Zapier, Automate.io, Integromat, Blendr.io, and Workato, expanding the range of supported applications even further.


2020. Zoho TeamInbox - new collaboration tool for shared inbox


Zoho has introduced a new tool called Zoho TeamInbox, designed to enhance team collaboration and transparency by providing a shared inbox for managing group emails. This tool enables the entire team to access group emails within a collaborative space. By directing emails from group addresses like treasurer@ or marketing@ to the shared inbox in Zoho TeamInbox, teams can receive, read, and respond to emails collectively, ensuring everyone stays on the same page. With Zoho TeamInbox, emails can be assigned to team members, allowing for comments, replies, and ultimately closing the task once completed—all from a unified platform.


2019. Zoho Mail adds Offline mode



Zoho Mail now offers a convenient solution for users to access and manage their emails even when facing Internet connectivity issues. The introduction of Offline mode ensures that all recent email conversations are accessible offline. Zoho Mail synchronizes your selected emails while you are online, allowing you to read them without an internet connection. Furthermore, any replies you compose during Offline mode are saved in your Outbox and will be automatically sent once you regain internet access. You can also draft replies and create email templates while offline, and they will be instantly synced once your internet connection is restored. If you are already using our Desktop Lite client, you can easily take advantage of the Offline mode feature directly from your desktop. Simply enable Offline mode in the client settings, and you're all set to go, ensuring uninterrupted email management even in offline scenarios.


2018. Microsoft released Exchange 2019, but no way to deploy it



Microsoft has recently launched a fresh iteration of its email and collaboration server, Exchange 2019. Although the update is available for download, there is a hindrance—installation is currently impossible. The reason being that it exclusively operates on the server operating system Windows Server 2019, which is yet to be released. In terms of Exchange 2019's innovations, they primarily revolve around enhancing system performance. The latest version has the capacity to utilize up to 48 processor cores and 256GB of RAM, with optimizations specifically tailored for SSD drives. It is evident (and Microsoft openly acknowledges this fact) that Exchange is being developed with a primary focus on large and exceedingly large enterprises. Consequently, Microsoft aims to transition small and medium-sized businesses to their cloud-based offering, Microsoft Office 365, which delivers email server functionality as a service.


2018. Zoho Mail gets major UI update



Shortly after a significant interface update to GMail, Zoho has launched the new Zoho Mail 2018 featuring a refreshing design. In this update, the developers have focused on enhancing the visibility of icons in the App bar and Quick Actions buttons by giving them a redesigned and vibrant appearance. For users who prefer the Compact view for its ability to display more emails at once, Zoho has gone a step further and introduced the Super Compact view. The introduction of the Advanced Search feature empowers users to locate elusive content within their inbox, even when they only remember minute details. Furthermore, the top bar has been replaced with tabs and a search bar, resulting in the relocation of other icons to the right side of the mailbox, thereby improving their visibility.


2018. Zoho Mail gets desktop client



Zoho has introduced the Desktop Lite client for Zoho Mail, providing users with a familiar interface that closely resembles the webmail version. Unlike a redesigned desktop interface, this client serves as an exact replica of the webmail interface, ensuring users feel comfortable and at ease. However, the desktop lite client offers the technical advantage of being locally hosted, resulting in improved speed compared to webmail. Users can expect reduced loading times, enhancing their overall experience. Additionally, the client offers dedicated badge notifications and desktop notifications, enabling users to stay constantly updated on their emails.


2018. Zoho Mail gets Sticky notes, Email snippets



In Zoho Mail, email snippets have been enhanced to emphasize e-commerce-related emails that adhere to the appropriate schema format. When you receive an email that contains the embedded schema, the displayed email will feature dedicated icons within the mail listing, along with key details from the email succinctly highlighted. Moreover, the developers have introduced sticky notes functionality, enabling users to conveniently attach notes directly to their mailbox. Additionally, user profile enhancements for administrators have been implemented. Notably, a noteworthy addition for Zoho CRM users is the ability to select a default calendar for saving event invites within Zoho Mail.


2017. Zoho Mail integrates with Zoho Docs to send big files



When it comes to sending files quickly via email, attaching them can be both convenient and frustrating. Recognizing this challenge, Zoho Docs and Zoho Mail have collaborated to introduce a streamlined interface that simplifies the process of attaching large files. By storing your files in Zoho Docs, you can effortlessly include videos, images, audio files, and various other file types in your Zoho Mail messages. Moreover, the new integration allows you to attach files that are up to 2400% larger than the previous size limit. To achieve this, you can easily convert the files into links directly within the mail interface. This innovative solution enhances the overall user experience by providing a seamless and efficient way to share files of any size through Zoho Mail.


2015. Zoho Mail gets new UI and collaboration features


Zoho has introduced the latest version of its email service, Zoho Mail, incorporating a range of distinctive collaboration features. Notably, the addition of Streams allows for conversations centered around individual email messages, utilizing social constructs such as tagging individuals. This eliminates the need to forward, manage, and sift through lengthy email threads. The new Attachment Viewer enhances user experience by displaying attachments using visual images and neatly organizing them by type, making it easier to locate and select the desired attachment. Furthermore, users can effortlessly create tasks, notes, or calendar events directly from relevant email messages, leveraging contextual information and pertinent details. Additionally, Zoho Mail offers two mobile applications: the first being Zoho Mail, encompassing mail, calendar, and contacts, while the second, Inbox Insight, serves as an intelligent search app dedicated to efficiently exploring your email content.


2015. Inbox Insight - new search engine for Zoho Mail


Zoho has introduced Inbox Insight, an iOS and Android app designed to prevent important emails from getting buried and ensure essential tasks are not overlooked. Rather than replacing the traditional Zoho Mail mobile app, Inbox Insight works in conjunction with it, serving as an intelligent search tool integrated with your email. For instance, you can utilize it to locate a message from approximately three months ago by searching for emails "From Charles" within the timeframe of January 1st to April 1st. Additionally, any search performed can be saved, enabling you to receive notifications whenever new emails matching that search are received. This feature effectively filters out unnecessary noise, allowing you to focus solely on the emails that are relevant to you.

Author: Adam Levine
Adam is an expert in project management, collaboration and productivity technologies, team management, and motivation. With an extensive background working at prestigious companies such as Microsoft and Accenture, Adam's in-depth knowledge and experience in the field make him a sought-after professional. Currently, he has ventured into entrepreneurship, owning a thriving consulting and training agency where he imparts invaluable insights and practical strategies to individuals and organizations, empowering them to achieve their goals and maximize their potential. You can contact Adam via email adam@liventerprise.com