Zoho CRM alternatives

Zoho CRM
Zoho CRM is an alternative online software for SMB that empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
Zoho CRM alternatives are:
Salesforce, Highrise, vtiger CRM, SugarCRM, Bitrix24



Here are the latest news about Zoho CRM:

03.11.17 Zoho CRM Plus gets fresh new design


Zoho rolled out update to its Zoho CRM Plus, the all-in-one customer engagement suite. The developers refreshed the whole interface and cleared out the clutter. The app selector is now replaced with an all-new navigation bar to the left side instead of the top. When you know exactly which part of the product you want to access, you can use the new Quick Links feature to go straight there. Besides, Zoho CRM Plus automatically adapts to your usage patterns by putting the records you last accessed to the front under Recent Items. Also now you can configure the settings of all your Zoho CRM Plus apps in one place and search across all apps with advanced filters to get relevant data from different teams in your organisation. Thereby Zoho CRM gets more easy-to-use than alternatives


2017 Zoho CRM gets a Chrome extension for Gmail


Zoho developed Chrome extension that intelligently extracts details from your Gmail that you can save as leads or contacts in Zoho CRM. Zoho CRM for Gmail shows you a complete customer profile immediately upon opening an email from the customer. Just open a message and you can perform a lot of operations. Choose to push details as leads or contacts, or see whether an email has attached data like tasks, previous call details, or notes from Zoho CRM. It also displays details about existing leads or contacts when you click on an email from them.  Available in 21 languages, Zoho CRM for Gmail will help you increase your ROI by entering timely and accurate information about your leads and contacts to your CRM system. Thus Zoho CRM gets more email-friendly than alternatives


2017 Zoho CRM gets sticky notes


Post-it notes are one of the most successful accidents of our time. Many companies are trying to replicate the persuasive power of sticky notes on the digital platform. And now Zoho made them available right inside Zoho CRM. These digital sticky notes stay on top of your dashboard, which acts as your workspace.  Go here if you need to write down ideas that pop up in your mind, set up your schedule for the day, or note down tasks and reminders for yourself. Sticky notes store all information that you think you might need to reference later. Available in all editions of Zoho CRM, any sticky notes you create are not visible to other users in your CRM account. The conclusion is that Zoho CRM gets more user-friendly than alternatives


2017 Zoho partners with LinkedIn to integrate Sales Navigator into Zoho CRM


Zoho CRM has a new advantage over alternatives. It now allows to network, prospect and build relationships inside the system. With LinkedIn’s Sales Navigator for Zoho CRM you can view all of your prospect’s professional information from your CRM window - no more switching between tabs. The integration allows Zoho CRM users to directly find information about their prospects—like their profile details, company information, and recent activity updates—on LinkedIn, without having to leave their CRM.


2017 Zoho CRM gets AI assistant


Zoho has introduced Zia - the Artificial Intelligence-powered Sales Assistant for Zoho CRM. Zia lets you know when something is going extraordinarily well –or wrong- in your sales operation, knows what you want to do – and helps you do it faster and bring the end of voicemails and unread emails. Zia is capable of learning, over time, the most frequent actions a particular user takes on Zoho CRM. Besides, Zoho introduced Blueprint, a sales process automation platform and upgraded two features to platforms: Zoho PhoneBridge, which connects a customer's PBX system to the Zoho CRM system, and SalesSignals, which provides real-time information about the activities of customers and prospects.


2016 Zoho CRM 2016 is now available



2015 Zoho CRM is now free for 10 users



2014 Zoho CRM adds Google AdWords integration, website and social media analytics



2014 Zoho CRM and Zoho Creator mobile apps become free for all customers



2013 How Zoho was "helping" Salesforce users



2013 Zoho Survey - app for creating customet surveys